FREQUENTLY ASKED QUESTIONS

SHOPPING

1. Once you’ve found an item you like, simply click the “Add to Cart” button on right side of the product page.

2. A confirmation box will appear to let you know that the item has been added to your cart. Follow this process for each item you want to add to your Shopping Cart. You can keep track of the running total of everything in your Shopping Cart—just look for the cart link in the upper right corner.

CHECKOUT

1. If you are ready to checkout, click "Cart" button on the upper right corner.

2. On the “My Cart” page, double check your order to ensure the correct items, quantity, and color are listed. Click "Continue"

3. Input and choose your Billing and Shipping Information. Complete all required fields marked with an asterisk(*).

4. On the “Shipping Method” page, choose your shipping option. Click "Continue" and select your payment method.

5. On the “Order Review” page, double check your shipping and billing information, as well as the order summary. Click the “Place Order” button to complete the order. To find out how long it will take to receive your order, please refer to our Shipping & Handling section.

Please see Shipping and Handling.

All Sunday Reset orders are shipped from the US via USPS. Orders can take 3-7 business days once shipped to arrive at the final destination. Once your order has shipped, you will receive a shipping confirmation email with your tracking information enclosed. It may take up to 24-48 hours for your tracking information to update.

Due to global supply chain delays, some orders may take longer than expected to reach you. If you are experiencing any additional delays with your order, please reach out to us through our Contact Us page.

Please also see Shipping and Handling.

Domestic sales tax will be collected in accordance with sales tax laws and regulations imposed by each state.  Sales tax, if any, will be shown under subtotal during checkout. 

We're so sorry to hear that! Sometimes after a day, the package shows up. 

Letter carrier may have placed it in a safer location including mailbox, porch or garage. Also, check with others in your house that may have accepted it. In rare cases, package may show as 'delivered' but could take additional 24 hours.

However, after waiting a day it still doesn't show up, please make sure to:

- Check if the provided shipping address is correct.
- Checking with your neighbors or family members to confirm the package was not left with them.

- Looking at surrounding areas to confirm if the package was left around the premises.

- Contacting the carrier as sometimes instances with a mis-scan may occur.

If the incorrect address is entered at checkout, customer will have to cover postage charge to be resent if it has been returned back to us. Sunday Reset is not responsible for unclaimed or incorrectly addressed parcels, and does not offer replacement packages.

For any further support, please reach out to us through our Contact Us page and we'll try our best to assist!

Only one (1) discount code will apply at checkout.  Offers cannot be combined.

Please contact us BEFORE you place an order. We are unable to honor sale and/or promotional pricing or promo codes once an order has been completed. In addition, we cannot honor sale / promotional pricing once a sale or promotion has ended. We do not allow stacked discounts. Promo / coupon codes exclude non-USA orders.

We will do our best to process order cancellations (and/or changes) but our ability to do so depends on if we can “catch” your order before it ships out. Please reach out to us through our Contact Us page as soon as possible for a cancellation/change request so we can determine if we are still able to process the cancellation/change.

Please make sure all your details are correct before checking out!